Privacy policy

What we collect

When you send the enquiry form or contact us, we collect only the details you provide:

• Your name, phone number and email address
• Destination, dates, number of travellers and budget
• Any details or requests you include in your message

How we use it

We use these details to reply to your enquiry, prepare options and quotes, and manage your booking if you decide to go ahead. We do not sell your data or use it for advertising.

When you confirm a booking, we share only the necessary details with the relevant suppliers, such as hotels, airlines and transport providers, to complete it.

Retention and security

We keep enquiries for as long as needed to serve you and for accounting and record keeping, and protect them with appropriate technical measures. The site sets one essential cookie, used only when our team signs in to the admin panel. We do not use advertising or tracking cookies.

Your rights

You can ask to see, correct or delete your details at any time by writing to contact@btourism.ae.